N | Narrative. Communicates the supply chain vision through stories that inspire.
Quotes from the book
Achim Dünnwald: Leading Royal Mail at the end of his career was to tell a purpose-driven story and set the company’s journey onto the right path.
Sandra MacQuillan: As she adjusted to her new role, she learned to be more authentic and vulnerable. She learned how to deal with the work–culture divide by putting herself out there and communicating to people how vulnerable she was, which she says is critical for women.
Jim Rowan: Rowan believes that emotional intelligence is an essential catalyst for effecting positive change on operations.
Two Team Exercises
Storytelling is essential not only to senior leaders, but also team members at every level. It’s a skill we were born with but often neglected in our adulthood. These exercises help you nurture this innate ability within you to help you thrive in your supply chain career.